Nissan Philippines (NPI) has launched its first customer service mobile app designed to provide a fully digital, end-to-end customer service experience for Nissan’s customers nationwide and is part of the company’s digital transformation roadmap to integrate NPI, partner dealers, and customers in one online ecosystem.

Dubbed as “Nissan Assist,” customers will now have one avenue to access all services they need from Nissan, from pre-purchase to vehicle maintenance. For non-owners of Nissan vehicles, the mobile application allows them to read up on vehicle information, book a test drive or request a quote, and track vehicle sales orders.

For existing vehicle owners, booking service and accessing maintenance history is also just a click away. This reduces the time spent waiting for services or appointments and makes it easier to personally monitor work order status. Roadside Assistance is also available in case of emergencies. Other features include news on model launches, sales and after-sales campaigns, dealership locators, and promo updates, making the Nissan Assist app as complete as possible.

“With Filipinos being no stranger to digital services, we know how important it is to adapt to their fast-paced and always online lifestyles. Nissan Assist furthers our commitment to improving the customer experience by bringing our services closer to them with just one click of their fingers,” says Nissan Philippines President Juan Manuel Hoyos. “From pre-purchase research to after-sales service, we”re now even more accessible to our customers.”

Beyond easy access to key services, Nissan Assist offers loyalty programs and exclusive deals for app owners. Users can earn and track points, which they can use to redeem Nissan merchandise, services, and exclusive offers. All these make owning a Nissan more convenient, exciting, and enjoyable.

“We see digitization and electrification as two important elements that must go hand in hand, putting the customers at the heart of our business while also working towards electrified mobility,” adds Hoyos.