Toyota Motor Asia Pacific Pte Ltd (TMAP), a wholly-owned subsidiary of Toyota Motor Corporation (TMC) in Asia, is offering Total-Care Service for 1,500 Toyota vehicles owned by Grab Holdings, Inc. (Grab) in Singapore.
Last June, Toyota invested US$1 billion into Grab to advance mobility services in the region. The Total-Care Service is a result of a deepening partnership between Toyota and Grab.
Through this Total-Care Service, Grab is able to provide its driver-partners with more cost-efficient and timely maintenance
services.
TMAP and Grab will offer this service to Grab-owned Toyota vehicles across Southeast Asia in phases. In addition, both companies will work to increase the share of Toyota vehicles in Grab’s fleet in the region by 25-percent by 2020.
Ming Maa, President of Grab, said, “We are excited to work with Toyota to roll out the Total-Care Service to our Grab Rental fleet. The ability to meld data analytics with vehicle maintenance will make our rental fleet even safer for our driver-partners, and go toward achieving our goal to raise transport safety standards in the region.”
Meanwhile, Susumu Matsuda, TMAP President, shares,“We are starting this world-first Total-care Service here in Southeast Asia, making full use of Toyota’s strength such as our philosophy of Toyota Production System and vehicle connectivity technologies. I believe the service will support the sustainable growth of Grab’s business and help offer even safer and more attractive ride-hailing services.”
Through the Total-Care Service, driving data is collected by Toyota’s in-vehicle data-transmission device, TransLog, and sent to the Mobility Services Platform (MSPF), an information infrastructure developed by TMC for vehicle connectivity.
Grab, Toyota and its local dealers will use such vehicle data collaboratively to achieve a safer and more secure ride-hailing platform in Southeast Asia.